Cookie Policy
This Cookie Policy explains how we use cookies and similar technologies on our online gaming platform. By continuing to use our services, you acknowledge that you have read and understood this policy and consent to our use of cookies as described herein. This policy is designed to help you understand what cookies are, how we use them, and what choices you have regarding their use while enjoying our gaming entertainment services in India.
1. What Are Cookies and Similar Technologies
Cookies are small text files that are stored on your device when you visit our website or use our gaming applications. These files contain information that helps us recognize your device and remember certain information about your visit. Cookies enable us to provide you with a personalized gaming experience and improve the functionality of our platform.
In addition to cookies, we may use similar technologies such as web beacons, pixel tags, local storage objects, and software development kits (SDKs). These technologies serve similar purposes to cookies and help us analyze user behavior, track gaming preferences, and deliver targeted content to enhance your overall gaming experience.
Our platform uses both session cookies and persistent cookies. Session cookies are temporary and are deleted when you close your browser or exit the application. Persistent cookies remain on your device for a longer period and help us remember your preferences and login information for future visits.
2. Types of Cookies We Use
We categorize the cookies used on our platform into several types based on their functionality and purpose:
- Essential Cookies: These cookies are necessary for the basic functionality of our gaming platform. They enable core features such as user authentication, account access, payment processing, and security measures. Without these cookies, certain services cannot be provided.
- Performance Cookies: These cookies collect information about how you interact with our gaming platform, including which games you play, how long you spend on different sections, and any error messages you encounter. This data helps us improve our services and optimize platform performance.
- Functionality Cookies: These cookies remember your preferences and settings, such as language selection, game preferences, display options, and customized features. They enhance your user experience by maintaining your chosen settings across sessions.
- Analytics Cookies: These cookies help us understand user behavior patterns, track gaming statistics, and analyze traffic on our platform. We use this information to improve our games, develop new features, and optimize our marketing strategies.
- Advertising Cookies: These cookies are used to deliver relevant advertisements and promotional content based on your gaming interests and behavior. They help us show you personalized offers and bonuses that align with your gaming preferences.
- Third-party Cookies: Some cookies on our platform are set by third-party service providers, including payment processors, analytics providers, and advertising networks. These cookies are governed by the respective third parties’ privacy policies.
3. How We Use Cookies
We use cookies for various purposes to enhance your gaming experience and ensure the smooth operation of our platform. Our primary uses of cookies include user authentication and account management, ensuring that you can securely access your gaming account and maintain your session across different pages and games.
Cookies help us personalize your gaming experience by remembering your game preferences, favorite slots, betting patterns, and display settings. This personalization ensures that you can quickly access your preferred games and continue your gaming sessions seamlessly.
We also use cookies to process transactions securely, including deposits, withdrawals, and bonus claims. These cookies help maintain the integrity of financial transactions and ensure compliance with applicable regulations in India regarding online gaming and financial services.
Additionally, cookies enable us to provide customer support more effectively by maintaining context about your gaming sessions and any issues you may encounter. This helps our support team assist you more efficiently and resolve problems quickly.
4. Cookie Management and User Controls
You have several options for managing cookies on our platform. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies or receive notifications when cookies are being sent to your device.
To manage cookies in popular browsers, follow these instructions:
- Google Chrome: Navigate to Settings > Privacy and Security > Cookies and other site data. Here you can block third-party cookies, clear existing cookies, or add specific sites to your allow or block lists.
- Mozilla Firefox: Go to Settings > Privacy and Security > Cookies and Site Data. You can choose to block cookies from unvisited sites, delete existing cookies, or set exceptions for specific websites.
- Safari: Access Preferences > Privacy > Cookies and website data. You can block all cookies, allow cookies from visited websites, or always allow cookies based on your preference.
- Microsoft Edge: Open Settings > Site permissions > Cookies and site data. Configure your cookie preferences, including blocking third-party cookies or clearing cookies when you close the browser.
- Opera: Navigate to Settings > Advanced > Privacy and Security > Site Settings > Cookies. Adjust your cookie settings according to your preferences.
Please note that disabling certain cookies may affect the functionality of our gaming platform and may prevent you from accessing some features or services. Essential cookies cannot be disabled as they are necessary for the basic operation of our platform.
5. Third-Party Services and Compliance
Our gaming platform integrates with various third-party services to enhance functionality and provide comprehensive gaming experiences. These services may include payment gateways, game providers, analytics platforms, and advertising networks, each of which may use their own cookies and tracking technologies.
We work only with reputable third-party providers who maintain appropriate data protection standards and comply with applicable regulations. However, we cannot control the cookies set by these third parties, and their use is governed by their respective privacy policies and cookie policies.
In compliance with Indian regulations regarding online gaming and data protection, we ensure that our cookie practices align with applicable laws, including the Information Technology Act, 2000, and related rules. We are committed to maintaining transparency about our data collection practices and providing users with adequate control over their personal information.
We regularly review and update our cookie practices to ensure compliance with evolving regulations and industry standards. This includes implementing appropriate safeguards for cross-border data transfers and maintaining secure data processing practices.
6. Updates and Contact Information
This Cookie Policy is effective as of January 15, 2024, and may be updated periodically to reflect changes in our practices, technology, or applicable regulations. We will notify users of significant changes to this policy through prominent notices on our platform or direct communication methods.
When we update this Cookie Policy, we will revise the effective date and highlight material changes that may affect your gaming experience or privacy rights. We encourage you to review this policy regularly to stay informed about our cookie practices.
If you have questions about our cookie practices, need assistance with managing your cookie preferences, or want to exercise your rights regarding data collection, please contact our support team through the contact methods available on our platform.
For specific inquiries about data protection, privacy concerns, or compliance matters related to our cookie usage, you may reach out to our designated data protection officer who can provide detailed information about our practices and help resolve any concerns you may have regarding cookie usage on our gaming platform.